Managing Client Expectations
Most client blow-ups start with a missed conversation, not a bad job.
Up to 25 questionsA few minutes a dayMade for WA
Great for:All construction workers, especially anyone dealing with clients
Part of the 10-course package. Sign up once, get them all. Courses are released on a set schedule — no need to choose.
What you'll walk away with
Set expectations early
Agree what's happening before you start.
Update before they chase
Keep clients in the loop.
Explain delays and costs
Without losing their trust.
Handle complaints
Calm things down and fix the problem.
Write it right
Texts and emails that won't come back to bite you.
Win repeat work
Turn happy clients into referrals.
10 courses. One subscription.
Just $157 + GST per person for 12 months. Training delivered by SMS over time.
